Privacy Policy
Last Updated: October 17, 2026
CORE RADIATOR respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an inquiry, requesting a quotation, or placing an order.
1. Information We Collect
We may collect information including:
• Name
• Company name
• Email address
• Phone number or WhatsApp number
• Billing and shipping information
• Equipment model, part number, product requirements, and inquiry details
• Order and transaction information
• Information automatically collected through cookies and similar technologies
2. How We Use Your Information
We may use your information to:
• Respond to product inquiries and quotation requests
• Confirm radiator compatibility and product specifications
• Process and fulfill orders
• Arrange shipping and delivery
• Provide customer and after-sales support
• Improve our website, products, and services
• Send business or product updates where permitted
• Prevent fraud and maintain website security
• Comply with applicable legal and regulatory requirements
3. Sharing of Information
We do not sell your personal information.
We may share necessary information with service providers involved in operating our business, including payment processors, logistics providers, shipping companies, website service providers, and other partners required to process your inquiry or order.
Information may also be disclosed where required by applicable law.
4. International Customers
CORE RADIATOR serves customers in multiple countries and regions. Your information may therefore be processed or transferred across national borders where necessary to respond to inquiries, process orders, or arrange international shipping.
5. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better browsing experience.
You can manage cookies through your browser settings and, where available, our website cookie controls.
6. Data Security
We take reasonable administrative and technical measures to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary for business, legal, accounting, customer service, and compliance purposes.
8. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, or deletion of certain information.
To submit a privacy-related request, please contact us.
9. Third-Party Services
Our website may use third-party services, including Shopify and other service providers. Their handling of information may be subject to their own privacy policies.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
CORE RADIATOR
Email: sales@coreradiator.com
Phone: +86 173 2602 3906
WhatsApp: +86 173 2602 3906